Designed and manufactured in Australia, the Zenith Accessible Remote was developed in response to growing demand from workplaces, government agencies, healthcare providers and designers seeking more inclusive drinking water solutions. The product enables users to dispense instant boiling, chilled and sparkling water without needing to operate the controls on the tap itself.

"Good design should work for as many people as possible," said Dan Cuthbert, Country Manager New Zealand, Zenith Water.

"The Zenith Accessible Remote was developed to help organisations create more inclusive environments by making drinking water easier to access for a broader range of users."

"It's a great example of how thoughtful innovation can solve real-world challenges and support accessibility in everyday spaces."

The development process brought together teams across Product Development, Engineering, Innovation and Specification to develop a solution that prioritises accessibility, usability and safety from the outset. To help ensure the final product meets the needs of a diverse range of users, Zenith Water consulted with leading accessibility specialists from across the industry throughout the development process. The Zenith Accessible Remote has been designed to support compliance with relevant AS 1428 accessibility requirements within the built environment.

Unlike conventional tap controls, the Zenith Accessible Remote was designed from the outset with accessibility as a core requirement rather than an added feature. The design incorporates Braille labelling, illuminated controls, oversized activation buttons and flexible installation options to support a broad range of users and environments. A dedicated safety activation button for boiling water has also been incorporated, helping reduce the risk of accidental dispensing while ensuring safety remains a priority alongside accessibility.

As accessibility becomes an increasingly important consideration in the built environment, the Zenith Accessible Remote demonstrates how inclusive design, safety and compliance can be embedded into everyday products from the outset rather than considered as an afterthought.

Available from October 2026, the Zenith Accessible Remote is suitable for both new installations and retrofit applications on Zenith HydroTap G5 Commercial systems, making it easier for organisations to incorporate accessible design into both new and existing environments.