Here is a list of the most frequently asked questions. If
you require further assistance email us.
Why should I use eboss?
eboss offers the quickest method of
finding technical details. Unlike Google we dont cache non current
information the information on eboss
is current and can be specified with confidence.
eboss is unique - No other online source goes to the level of
detail to format information into easy-to-use formats, and our intuitive
structure allows specifiers to download details within 4 clicks.
How do I search?
There are 3 ways to search for products and details on
eboss
1. Use the library click on the manual of the product you want to look
at
2. QUICK SEARCH Type in a keyword or use drop down menus to select a
Product Category or Supplier. Results are structured by Supplier
3. Extensive Search From the main menu click on the search button/tab to
search by keyword, product code or item. Results are listed by product.
Do I need to register?
YES - Registering allows eboss to
recognise you each time you return; it allows us to see what is important
to you and to provide feedback to suppliers (eboss
never passes on private information (View our
privacy policy )), which allows us to provide you with the best
service. Registering also allows you to take advantage of
- My Library A customised library that you create with your
favourite products
- ebossNOW - Select what product
categories/brands you would like to be updated with (through
ebossNOW our monthly publication)
- No other logins required. You are busy, we know that, so we have
worked hard to bypass all logins for information accessed through
eboss. Many suppliers require you to
register for their individual sites.
- Also using eboss you never need
a USER ID or password to access technical details
What is Remember Me?
REMEMBER ME does away with the process of logging in every time you use
eboss - If you select REMEMBER ME, you
accept a Cookie (small parcel of text which our server recognises every
time you log on to eboss). Cookies are
not spyware or viruses and are used extensively Google has up to 11
cookies as part of their search engine. More information on Cookies can be
found in
Wikipedia.
What is ebossNOW?
Last year a number of Specifiers asked us to create a concise update of
new product & technical developments, so we created
ebossNOW a monthly snapshot informing
eboss users of WHO & WHAT is new on
eboss.
Registration for ebossNOW is free and
can be updated within the MY ACCOUNT function.
I can not Login?
Click here to register, or if you have already
registered and your email address is not recognised by
eboss registration
email us.
If you are registered & can still not login, you will need to clear information from your Internet Browser history (Internet Explorer or Firefox). In the browser menu select TOOLS, then INTERNET OPTIONS, COOKIES, DELETE COOKIES. Then close down your browser, launch & then try to register again. If you have further problems call our help desk on 09 520 7475
I can not find the technical details I need
eboss has a growing number of products
and every week we are adding new suppliers products. Please
email us if you know of another
supplier you would like to have included in the
eboss library.
I require further information about a particular product
Every manual has a SEND FEEDBACK button in the left hand menu. Your
question or request will be send directly to the suppliers technical
support team who will respond within 24 hours.
How do I get my products onto eboss
Click on the SUPPLIERS option within the main menu. Here you will get a
full overview of the benefits you will receive when your products are on
eboss.
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